Conduit REST API
Use typed endpoints for workspaces, contacts, conversations, tickets, calls, knowledge, agents, skills, workflows, and connected devices. Requests use bearer authentication and workspace-scoped authorization.
Build with Conduit
Use the Conduit API directly or give an AI client native access through MCP.
Conduit MCP server
Connect ChatGPT, Codex, Claude, Cursor, VS Code, or another MCP client through Streamable HTTP. Interactive clients can use OAuth 2.1 discovery; server-to-server workflows can use scoped API tokens.
Authentication and safe automation
Generate API tokens under Settings > API & MCP. Start with read-only access, scope every request to a workspace your token can access, and keep explicit approval on actions that send messages or change records. The OpenAPI document provides unique operation IDs, typed parameters, response schemas, and operation descriptions for SDK generation and LLM function calling. MCP clients discover the same authenticated capabilities as tools, with annotations that distinguish read, write, idempotent, and potentially destructive operations.